(4.5 / 5)1724+ Ratings

Cap and Gown Direct Reviews

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Overall Rating

4.5
6 Reviews
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About Cap and Gown Direct

Cap and Gown Direct is an online retailer that specializes in graduation products and services. Established in 2011, it has grown to become one of the leading online graduation retailers serving thousands of students, parents, and school administrators across the U.S. each year.

Their product range includes graduation caps and gowns, academic regalia, and other graduation accessories. They offer both shiny and matte cap and gown sets in various colors. For higher education graduates, they provide custom deluxe doctoral gowns, doctorate hoods, and faculty tams. They also cater to all levels of education, from kindergarten graduation to doctoral regalia, and offer custom options for stoles and academic hoods.

In addition to their wide product range, they also pride themselves on their quality guarantee and customer service. They offer a satisfaction guarantee and a 30-day return policy. They believe in transparency in communications from order placement to delivery and provide the same attentiveness and care to all their customers, whether they are a parent, student, or a school big or small.

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Cap and Gown Direct Customer Reviews (6)

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Marko Eichmann
Marko Eichmann
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Feb 13, 2023
Alfredina Gallo
Alfredina Gallo
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Feb 11, 2023
Dirk Fleischer
Dirk Fleischer
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Feb 10, 2023
Shelly Weaver
Shelly Weaver
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Feb 10, 2023
Brooke Faulkner
Brooke Faulkner
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Feb 10, 2023
Sophie Mitchell
Sophie Mitchell
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Feb 10, 2023

Cap and Gown Direct Customer’s Q&A

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Cap and Gown Direct FAQs

FAQ

How do I place an order on Cap and Gown Direct's website?

To place an order on Cap and Gown Direct's website, follow these steps:

  1. Visit the Cap and Gown Direct website.
  2. Browse through the available graduation items. You can find a variety of items such as Shiny Cap and Gown Sets, Matte Cap and Gown Sets, and Custom Deluxe Doctoral Gown.
  3. Click on the item you wish to purchase. This will take you to the product's detailed page.
  4. Select the desired size, color, or any other options available, then click "Add to Cart".
  5. Once you've added all the items you want to purchase to your cart, click on the "Cart" icon at the top of the page.
  6. Review your order and click "Continue Shopping" if you want to add more items, or "Checkout" if you're ready to place your order.
  7. Fill in your shipping information and select a payment method.
  8. Review your order one last time and click "Place Order" to finalize your purchase.

Please note that if you're ordering for a school or organization, Cap and Gown Direct offers a Custom Graduation Package. They can create a dedicated page on their website for your school's cap and gown package, making it easier for students and parents to order their graduation items. For this, you need to fill out a form on their website.

Remember to check their Shipping Policy and Returns Policy for more information. If you have any questions or need assistance, you can contact their customer service team.

FAQ

About capandgowndirect.com Prices and Cost?

CapandGownDirect.com offers a variety of graduation regalia. The Shiny Cap and Gown Sets and Matte Cap and Gown Sets are priced at $25.95 USD each. These sets include a cap, gown, and tassel and are available in various colors such as royal blue, red, gold, hunter green, and black. For more specialized regalia, the Custom Deluxe Doctoral Gown, 3-Bar is priced at $225.00 USD, the Custom Doctorate Hood is $75.95 USD, and the Custom Master Hood is $55.95 USD. They also offer a Deluxe Black Doctoral Gown with Gold Piping for $99.95 USD and a Deluxe Black Doctoral Gown with Red Piping for $200.00 USD. Other items such as the Black Octagon Doctoral or Faculty Tam - 8-Sided Velvet Tam with Velvet Hem and the Custom Velvet 8-Sided Doctoral Tam are on sale, priced from $25.00 USD to $59.95 USD. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.

FAQ

About capandgowndirect.com Popular Products and Services?

CapandGowndirect.com is a platform that offers a wide range of graduation-related products. They provide graduation caps and gowns, academic regalia, and other graduation accessories. Their product line includes shiny and matte cap and gown sets in various colors, each priced at $25.95 USD. They also offer custom deluxe doctoral gowns, doctorate hoods, and faculty tams. The platform is known for its fast delivery and has received positive reviews for its customer service. They also have a custom printing shop for customization needs. The website caters to all graduation needs from kindergarten graduation to doctoral regalia. They also offer custom options for stoles, academic hoods, and other graduation accessories. If you have any questions or concerns, you can contact them via email at info@CapandGownDirect.com.

FAQ

capandgowndirect.com Return Policy?

Cap and Gown Direct has a 30-day return policy. They accept returns for unworn, unwashed, non-customized products. You can request a return for a full refund (except shipping cost) within 15 days of order delivery, or at least a 90% refund within 30 days of order delivery. If you choose to use a label provided by them for the return, the cost will be deducted from your refund: $8.00 for a return package under 2lb and $10.00 for a return package over 2lb. If the product arrived damaged, defected or later than promised, they will provide you with a paid return label or let you know that no return is needed. For customers in the Continental U.S., Alaska, and Hawaii, you can exchange for a different color or size as long as the product is of the same style. They offer to send an exchange package to you at their cost, so you just need to pay for shipping back the return. If the replacement product is priced differently from the original order or the price has changed since your purchase, you may need to pay for the increased difference at the time of exchange. Exchanges outside the above mentioned area is not supported at this time. Unfortunately, I couldn't find specific information about their shipping policy.

FAQ

What is the contact information of Cap and Gown Direct?

The contact information for Cap and Gown Direct is as follows: Their address is 140 58th St Unit 3F, Brooklyn, NY, 11220. You can reach them at their local phone number (347) 669-4696 or their toll-free number 844-888-GOWN (4696). If you prefer to contact them via email, their email address is info@CapandGownDirect.com. Their business hours are from 09:00 to 17:00 from Monday to Friday.

FAQ

What items are not eligible for return?

Customized products such as custom degree hoods, customized stoles, V-stocks or diploma cases can only be refunded or returned if Cap and Gown Direct is responsible for the manufacturing error or quality issue.
FAQ

What is Cap and Gown Direct's return policy?

For any possible reason, you can request a return for a full refund (except shipping cost) within 15 days of order delivery, or at least 90% refund within 30 days of order delivery.
FAQ

What are Cap and Gown Direct's shipping days?

Business days are Monday-Friday. Cap and Gown Direct does not ship on Saturdays, Sundays, or Federal holidays.
FAQ

How can I ensure my order will be shipped on the same day?

If you would like to ensure that your order be shipped on the same day, you must place the order with expedited shipping by 1:30 pm EST on a business day.
FAQ

When will my Cap and Gown Direct order be shipped?

Cap and Gown Direct ships regular items within 1-2 business days after the order is processed. Custom-made or imprint items will ship in 5-10 business days after the order is processed and all artwork and styles are confirmed.

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